PRIVACY POLICY

Last Updated: May 13, 2025

1. INTRODUCTION

Welcome to Lancio ("we," "our," or "us"). At Lancio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (lancio.ai) and our artificial intelligence services and products (collectively, the "Services").

By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

We may collect information you provide directly to us when you:

• Create an account or user profile

• Use our AI Services

• Submit inquiries or request support

• Subscribe to newsletters or marketing communications

• Participate in surveys, contests, or promotions

• Provide feedback or contact us

This information may include:

• Name, email address, and contact information

• Account credentials

• Payment and billing information

• Any other information you choose to provide

2.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect certain information about your device and usage, including:

• IP address and device identifiers

• Browser type and operating system

• Usage data and interaction with our Services

• Log data and analytics information

• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Business partners

• Service providers

• Data analytics providers

• Marketing partners

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services

• Process transactions and manage your account

• Respond to your comments, questions, and requests

• Communicate with you about products, services, and promotions

• Monitor and analyze trends, usage, and activities

• Detect, prevent, and address technical issues, fraud, or illegal activities

• Develop new products and services

• Comply with legal obligations

4. SHARING YOUR INFORMATION

We may share your information in the following circumstances:

• With service providers who perform services on our behalf

• In response to legal process or when required by law

• To protect the rights, property, or safety of our users, ourselves, or others

• In connection with a merger, sale, or acquisition of all or a portion of our company

• With your consent or at your direction

We do not sell your personal information to third parties.

5. DATA SECURITY

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure or error-free. We cannot guarantee the security of your information.

6. YOUR CHOICES AND RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your information

• Restriction or objection to processing

• Data portability

• Withdrawal of consent

To exercise these rights, please contact us at hello@lancio.ai.

7. COOKIES AND TRACKING TECHNOLOGIES

Our Services may use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.

8. CHILDREN'S PRIVACY

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws different from the laws of your country.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after such modifications constitutes your acknowledgment of the modified Privacy Policy.

11. DISCLAIMER AND LIMITATION OF LIABILITY

11.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE SERVICES OR THEIR CONTENT.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LANCIO, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES.

LANCIO'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICES SHALL BE LIMITED TO THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING OR USING THE SERVICES DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM.

11.3 Indemnification

You agree to defend, indemnify, and hold harmless Lancio and its affiliates, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your use of the Services or your violation of this Privacy Policy.

11.4 Risk Assumption

You acknowledge that artificial intelligence and machine learning technologies involve inherent risks and uncertainties. By using our AI Services, you assume all risks associated with such use, including but not limited to risks related to data processing, algorithmic bias, system errors, or unintended outputs.

12. GOVERNING LAW

This Privacy Policy shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law provisions.

13. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Lancio Email: hello@lancio.ai Phone: 502-835-2696

© 2025 Lancio. All rights reserved.